Refund policy

Return & Refund Policy

Last Updated: [04/29/2026]

Thank you for your purchase. We want you to be satisfied with your order. If you are not completely happy, we’re here to help.

Returns

You have [30] days from the date of delivery to request a return. To be eligible for a return:

  • The item must be unused, unworn, and in the same condition that you received it
  • The item must be in the original packaging
  • Proof of purchase (receipt or order confirmation) is required

Certain items are non-returnable, including:

  • Gift cards
  • Final sale or clearance items
  • Personalized or custom-made products
  • Perishable goods (if applicable)

Refunds

Once your return is received and inspected, we will notify you of the status of your refund.

If approved:

  • Refunds will be issued to your original payment method
  • Processing time may take [2–3] business days, depending on your bank or payment provider

Shipping costs are non-refundable, unless the return is due to our error (damaged, defective, or incorrect item).

Exchanges

We only replace items if they are defective or damaged. If you need an exchange, please contact us at [scottaltine445@gmail.com ].

Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect
  • We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within [3 days] of delivery with photos of the issue. We will make it right as quickly as possible.

Contact Us

If you have any questions about returns or refunds, please contact us at:

  • Email: [scottaltine445@gmail.com]
  • Phone: [+1 (239) 223 8251]
  • Address: 
    2125 Biscayne Blvd, Ste 204 #25222, Miami, Florida 33137 Us